Terms and Conditions alpha888

These Terms and Conditions ("Agreement") constitute a legally binding contract between you ("User") and alpha888, operating under international licensing ("Platform"). By registering an account, making a deposit, or using any service provided by alpha888, you hereby agree to be bound by all provisions contained in this Agreement.

If you do not agree with any part of this Agreement, you are required not to continue using the alpha888 platform. Continued use of the platform after any amendments have been made to this Agreement will be considered acceptance of the amended terms.

To register an account at alpha888, you must meet the following requirements:

• Be at least 21 years of age on the date of registration
• Provide complete, accurate and up-to-date personal information including your full name, identity card number (MyKad), mobile phone number and a valid email address
• Register only one account per individual — multiple accounts are strictly prohibited
• Not currently be on the self-exclusion list of any gambling platform
• Register for your own benefit and not on behalf of a third party

Users are fully responsible for maintaining the security of their account login information. Passwords must be kept secure and must not be shared with any party. alpha888 reserves the right to request identity verification at any time for compliance and security purposes.

If you suspect your account has been accessed without authorisation, please contact our customer support team via live chat or email immediately. alpha888 will take appropriate action to protect your account.

alpha888 supports various payment methods for the convenience of Malaysian users. All financial transactions are subject to the following conditions:

• The minimum deposit amount is RM30 per payment method
• The minimum withdrawal amount is RM100 per request
• Accepted payment methods include Touch 'n Go eWallet, DuitNow, FPX Online Banking, Boost, ShopeePay and cryptocurrency (USDT, BTC and ETH)
• Withdrawal processing times normally take between 10 and 45 minutes
• All withdrawals will be processed to the same payment method used for the deposit
• alpha888 reserves the right to request supporting documents for any transaction deemed to require further verification

Users are responsible for ensuring that the payment account information provided is accurate. alpha888 will not be held responsible for any loss resulting from incorrect payment information provided by the user.

alpha888 offers various promotions to registered members. All bonuses and promotions are subject to the following conditions:

• First deposit welcome bonus of 150% up to a maximum value of RM888
• The wagering requirement for the welcome bonus is 20 times the bonus amount received before any winnings from that bonus can be withdrawn
• Calculation example: a deposit of RM100 generates a bonus of RM150, giving a balance of RM250. The wagering requirement is RM150 x 20 = RM3,000
• Second calculation example: a deposit of RM1,200 generates the maximum bonus of RM888, giving a balance of RM2,088. The wagering requirement is RM888 x 20 = RM17,760
• Each user is eligible to receive the welcome bonus once only
• alpha888 reserves the right to modify or end any promotion at any time without prior notice

The alpha888 VIP programme offers weekly cashback to members based on their membership tier. There are five VIP tiers — Bronze, Silver, Gold, Platinum and Diamond — with weekly cashback rates starting from 0.2% for Bronze members up to 1.0% for Diamond members. VIP tier upgrades are based on the user's betting activity over time.

Any attempt to exploit or abuse the bonus system, including opening multiple accounts to claim bonuses repeatedly, will result in account closure and forfeiture of all balances and bonuses.

All alpha888 users are required to comply with the game rules that have been set. The following conduct guidelines must be followed when using the platform:

• The use of automation software, bots, or any third-party tools to manipulate games or outcomes is strictly prohibited
• Any attempt to manipulate the system, steal data, or disrupt platform operations may result in legal action
• Users are not permitted to communicate in a manner that is obscene, threatening, or harassing towards any other user or support staff
• In live casino games, users must comply with the table rules set by the dealer
• Game results determined by the system or dealer are final and may not be disputed unless there is clear evidence of a technical failure

In the event of a technical disruption during a game, alpha888 will conduct an investigation and make a fair decision based on system records. Users agree to accept the final decision made by alpha888 management in such cases.

alpha888 reserves the right to suspend or close a user's account for the following reasons without prior notice:

• Violation of any provision in these Terms and Conditions
• Suspicion of fraud, money laundering, or criminal activity
• Opening of multiple accounts by the same individual
• Failure to submit identity verification documents when requested
• Registration by an individual under 21 years of age
• Use of another person's identity information during registration

Users also have the right to close their own account at any time by contacting the alpha888 customer support team. Prior to account closure, any remaining balance (after deducting any bonuses that have not yet met the wagering requirements) will be returned to the user via the original payment method.

For users experiencing gambling problems, alpha888 supports self-exclusion requests. Please contact our customer support for assistance in this matter.

alpha888 is not responsible for any loss or damage arising from the following circumstances:

• Service disruptions caused by system maintenance, technical faults, or factors beyond the platform's control
• Losses incurred due to the user's own internet connection failure or the device used
• Unauthorised access to a user's account resulting from the user's own negligence in safeguarding their password
• Changes in laws or regulations that affect the platform's operations in certain regions
• Actions or decisions made by third-party game software providers

The alpha888 platform is provided on an "as is" basis. While we make every effort to ensure the platform operates smoothly at all times, we make no guarantees regarding the continuity or accuracy of the service.

All content found on the alpha888 platform, including but not limited to logos, designs, text, graphics, user interfaces and software, is the property of alpha888 or its respective licensors and is protected by applicable copyright laws.

Users are not permitted to copy, distribute, modify or exploit any platform content for commercial purposes without first obtaining written consent from alpha888.

The brand name "alpha888" together with all its trademarks are the exclusive rights of this platform. Unauthorised use may result in legal action.

alpha888 reserves the right to modify these Terms and Conditions at any time. Any significant changes will be communicated to users via a notice on the platform or by email to the registered address.

Users are encouraged to check this page from time to time to ensure they are always aware of the latest version of the Terms and Conditions. Continued use of the platform after any changes take effect will be considered acceptance of the amended terms.

If you do not agree with the changes made, you have the right to close your account before the effective date of those changes. Contact our customer support team for assistance with this process.

If you have any questions, complaints, or wish to raise any issue relating to these Terms and Conditions, please contact the alpha888 customer support team through the following channels:

• Live chat directly on the alpha888 platform, available 24 hours a day, 7 days a week
• Email [email protected] — our team will respond within a reasonable time

Support is available in Malay and English for the convenience of all Malaysian users.

Any dispute arising from the use of this platform will first be resolved through negotiation. If a resolution cannot be reached, the dispute will be referred to the relevant authority in accordance with the international licensing terms governing alpha888's operations.